Frequently Asked Questions
What is LESSN all about?
LESSN is more than a store — it's a movement. We curate tools, goods, and inspiration for those seeking less clutter, less stress, and more intentional living. Every product supports a lifestyle of calm, clarity, and purpose.
Where are your products shipped from?
We work with trusted fulfillment partners in North America and internationally. This helps us deliver high-quality goods while keeping our environmental footprint light. Depending on the item, it may ship from different locations — but rest assured, we always prioritize reliability and speed.
How long does shipping take?
Shipping typically takes 7–15 business days, depending on your location and the product. You'll receive a tracking number as soon as your order ships.
Do you offer free shipping?
Yes! We offer free standard shipping on all orders over $50 USD. Shipping rates for smaller orders are calculated at checkout.
Do you accept returns or exchanges?
Yes. We accept returns within 30 days of delivery. Items must be unused, in original condition, and in the original packaging. To start a return, please contact us at support@lessn.life.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, MasterCard, Amex), PayPal, Apple Pay, and Google Pay. All transactions are encrypted and secure.
Is it safe to order from your site?
Absolutely. Our site is SSL-secured, and we use industry-standard encryption to protect your information. Your data and privacy are always a priority.
Can I cancel or change my order?
We try to process orders quickly, but if you contact us within 12 hours of purchase, we’ll do our best to cancel or modify your order before it ships. Email us at lessnlife@gmail.com with your request.
Do you offer gift cards?
Not yet — but we’re working on it. Stay tuned for digital gift cards so you can share LESSN with someone who’s ready to live lighter.
Where can I follow LESSN online?
Join our community on:
TikTok: @lessnlife
X: @livewithlessn
We share intentional living tips, product updates, and real stories from the community.
Still have questions?
We're here to help. Reach out any time at lessnlife@gmail.com or use our Contact Form and we’ll get back to you within 24–48 hours.